HOLIDAY RENTAL TERMS & CONDITIONS FOR IL CASTELLACCIO, VALLOCCHIA
- Prices:
The prices quoted refer to one rental week. Total rent must be paid in accordance with the terms agreed. In the event of the client failing to respect these terms, without serious and justifiable reasons, the proprietors reserve the right to cancel the reservation.
Included in price: electricity and hot water consumption, bed linen and towels, firewood.
Pool will be open from the 1st. May to 30th.September and outside of this period subject to agreement and weather conditions.
Extra services (some of these services require reservation and full or partial payment upon making the booking): maid / basic shopping on arrival.
- Number of Guests:
The premises rented can only be occupied by the number of persons (children included) stated on the booking confirmation. The signatory of the reservation form will be held responsible for abiding by the rules laid out in the contract.
- Booking Form:
A booking is confirmed when the booking form, acceptance of these terms and a non-refundable deposit of 250 pounds sterling (Euro €375 / US $375) are returned to us, duly signed. It is understood that this contract satisfies transitory housing needs only and that the contract automatically expires at the end of the rental period as stated in the Booking Form.
- Deposit:
A security deposit of 500 pounds sterling (Euro € / US $ 750) is required to cover any damage or loss during the rental period. An inventory will be made before the guests’ departure and the deposit will be returned either on the departure date or at the latest within four weeks of departure. An inventory is placed in the information folder.
- Balance:
The balance due for the rental period must be paid no less than eight weeks before the date of arrival of the tenant(s). Any delay may result in cancellation of the booking. Payments will be made by bank transfers and clients are responsible for any bank charges incurred.
- Booking Acknowledgement:
On receipt of your deposit, a Holiday Booking Acknowledgement form will be returned to the tenant(s ).
- Late Bookings:
In the event that the booking is made during the eight weeks preceding the arrival of the tenant, the total rental charge is payable upon acceptance of the booking.
- Cancellation:
Any cancellation on the part of the tenants must be made in writing. Should a cancellation be necessary, the deposit will be lost. If the cancellation is made after the balance has been paid, the full amount will be lost. We strongly advise the purchase of holiday travel insurance as soon as the booking is confirmed. This should cover any cancellations for reasons beyond control. In the event of a cancellation, the security deposit will be returned to the client.
Wherever possible we will attempt to re-book your holiday and refund any monies paid less 20% administrative costs. If we are unable to re-book your holiday this clause will be rigorously applied.
If for any reason, beyond our control, we have to cancel the client's booking we will refund the amount paid to us for the property. You will be liable for any cancellation charges for travel.
- Access to Property:
The tenant undertakes to allow maintenance personnel, cleaning staff and the owners reasonable access to the property rented for the purposes of repair and maintenance.
- Arrival & Departure Times:
Guests should arrive on the first day of rental after 1600 hours and must vacate the property on their departure date no later than 1230 hours. In the event of a late arrival, advance notification should be given.
- Cleaning:
Cleaning will be carried out prior to your arrival and beds made up. House linen is provided Maid service of 6 rs per week is included in the price
- Consumables:
Basic consumables, e.g. soap, toilet paper etc., are supplied when you arrive. However your holiday is self-catering and you are responsible for supplying, but not limited to, bathroom soaps, dishwasher soap, washing machine soap, toilet paper and other consumables during your stay.
- Care & Maintenance of Property:
Guests are asked to treat the accommodation rented and contents with care and respect. The tenants will be responsible for maintaining the property, furniture, furnishings, fittings and equipment in the same position and the same state as they were found on arrival and that all rubbish will have been removed when they vacate the accommodation.. Should the accommodation be left in such a state that additional cleaning is found to be necessary, the guest will be responsible for the extra charge. Should the state of the accommodation be such that it is impossible to use it for the next guest, the vacating guests will pay full compensation.
The signatory is responsible for all the guests (including children) staying on the premises. The safety and welfare of children is the sole responsibility of their parent or guardian and utmost care should be taken in the vicinity of the swimming pool and in the grounds.
- Responsibility for Damage:
The tenants are responsible for the loss of damage of any items made available as part of the tenancy. If the cost of the repair or replacement exceeds the damage deposit paid, the tenant remains liable for the difference between the security deposit and the total cost of repair.
- Liability:
The owners cannot be held responsible during the holiday rental period for:
1.loss or theft of property belonging to the tenants.
2.death or injury to the tenants.
3.any impediment caused to full enjoyment of the property and facilities resulting
from force majeure, storms, fire, accident, warfare, strikes, governmental or administrative decisions etc.
4.For any loss, damage or inconvenience caused to or suffered by the Client if the "property" shall be destroyed or substantially damaged before the start of the Rental Period, in such event the Owner shall within seven days of notification to the Client, refund the Client the rental fee paid
Under no circumstances shall the owners’ liability to the client exceed the amount paid to the owners for the rental of the "property".
- Legal Jurisdiction:
Any legal problems shall be dealt with under the jurisdiction of the laws of England & Wales.
- Holiday Insurance:
It is strongly recommended that your stay is covered by your holiday insurance and that you have full cover for the party's personal belongings, public liability etc, since these are not covered by the Owners’ insurance
- Rental charges in winter (01 Nov - 31 Mar) are exclusive of heating charges.